Terms + Conditions

When you tick the box that says 'I agree to the terms + conditions', you are agreeing to the waiver of liability below:

I acknowledge that Katie Austin Yoga and Mindfulness and its representatives are not licensed therapists. The content of any Katie Austin Yoga and Mindfulness’ educational activity including mindfulness, classes, and workshops ("activities") are not a substitute for professional medical or mental health advice, diagnosis, or treatment. All activities from Katie Austin Yoga and Mindfulness are for informational purposes only.

I recognize that mindfulness, stress recovery supports, and resilience practices have the possibility of reconnecting me with physical sensations, thoughts, and emotions. I recognize the inherent risk in participation. I accept the responsibility to seek care of a physician or other qualified health provider with questions I have regarding a mental health or medical condition if they arise.

I acknowledge that my participation in mindfulness, stress recovery, or resilience practice, webinars, classes, and workshops is voluntary and that I am ultimately responsible for my own experience, well-being, comfort and safety throughout the activity. I am aware that these learning activities may feel challenging for me, and I accept the responsibility to modify them as needed, and to monitor my own well-being, health and safety. I accept responsibility to decide whether to follow mindfulness invitations, to modify them, or to opt out of practices based upon my needs.

I understand that yoga includes physical movements as well as an opportunity for relaxation, stress re-education and relief of muscular tension. As is the case with any physical activity, the risk of injury, even serious or disabling, is always present and cannot be entirely eliminated. If I experience any pain or discomfort, I will listen to my body, adjust the posture and ask for support from the teacher. I will continue to breathe smoothly.

Yoga is not a substitute for medical attention, examination, diagnosis or treatment. Yoga is not recommended and is not safe under certain medical conditions. I affirm that I alone am responsible to decide whether to practice yoga.

I hold Katie Austin Yoga and Mindfulness and its representatives harmless for any injury or harm acquired while participating in these mindfulness and yoga activities. I hereby commit that I am fit to participate in mindfulness and yoga activities offered by Katie Austin Yoga and Mindfulness.

Cancellations Policy

By agreeing to the terms + conditions you are also agreeing that you understand my cancellation policy outlined below.

In-Studio Weekly Classes

I kindly ask for 9 HOURS minimum notice period if you need to cancel a class. You can cancel yourself off through the wix app or in your account bookings page when logged into the website. In this situation your class credit will be put back onto your account for you to use at another time. Five and ten class passes are non-refundable. If you just bought a single class pass email me for a refund at katieaustinyoga@gmail.com.

If you cancel within 9 hours before a class you will only receive the credit/refund (whichever is applicable as above) if I can fill your spot from the waiting list.

In-Person Retreat Days and Workshops

I kindly ask for a minimum 1 week's notice if you want to cancel a workshop or retreat day. To cancel and get a refund please contact me at katieaustinyoga@gmail.com.

Terms and Conditions for Online Courses and Online Memberships

Last updated: 3rd Nov 2026

1. About us and these terms

1.1 These terms apply to your purchase and use of our online courses, our monthly membership and our community (together, the Services), provided by Katie Austin Yoga and Mindfulness (we, us, our), [a sole trader], whose address is 26 Reeds Way, Newquay, TR7 1TS and whose email is kateaustinyoga@gmail.com.

1.2 Our Services are hosted on the Circle platform. By creating an account, buying a course or subscribing, you agree to these terms. If you do not agree, please do not use the Services.

1.3 You must be at least 18 years old to buy from us.

2. Health and safety disclaimer

2.1 Our yoga, movement and meditation content is for general wellbeing and education. It is not medical advice and is not a substitute for advice from a doctor or other qualified professional.

2.2 Please speak to your doctor before starting any course if you are pregnant, have an injury, a medical condition (including a mental health condition), or any concern about taking part in physical activity or meditation.

2.3 You take part at your own risk. Listen to your body, go at your own pace, stop if something hurts or feels wrong, and make sure your practice space is safe. Meditation can sometimes bring up difficult emotions; if this happens, stop and seek support if you need it.

2.4 To the extent the law allows, we are not responsible for injury or harm resulting from your practice. Nothing in these terms limits liability for death or personal injury caused by our negligence, or for fraud, or for anything else that cannot be limited by law.

3. Accounts

3.1 You need an account on Circle to access the Services. You must give accurate information and keep your login details secure.

3.2 Your account is personal to you. You must not share your login or allow anyone else to use your account. We may suspend or close accounts that appear to be shared.

3.3 Circle's own terms and privacy policy also apply to your use of the platform.

4. Courses (one-off purchase)

4.1 What you get. When you buy a course you pay once and receive access for as long as that course remains available (lifetime access). "Lifetime" means the lifetime of the course, not your lifetime.

4.2 If a course is withdrawn. We may retire or withdraw a course, for example if the content becomes outdated or the platform changes. If we do, we will give you at least 30 days' notice by email, and you will be able to access it during that period.

4.3 Updates. We may update, improve or reorganise course content from time to time. We do not promise that new content will be added to a course after you buy it unless the course description says so.

4.4 Prices. Prices are shown in [GBP] and include VAT where applicable. We may change prices at any time, but a change will not affect a course you have already bought.

5. Membership (monthly subscription)

5.1 What you get. The membership gives you access to the community, live sessions, recorded library, member-only content for as long as your subscription is active. The features included may change over time, but we will not remove the core benefits without notice.

5.2 Billing. The membership is charged monthly in advance, on the same date each month, through Stripe via Circle. By subscribing you authorise us to take recurring payments until you cancel.

5.3 Price changes. We may change the monthly price. We will give you at least 30 days' notice by email, and the new price applies from your next billing date after that notice. If you do not want to pay the new price, you can cancel before it takes effect. We usually endeavour to keep the original price you signed up for the same, even if the price goes up for new members, however, we cannot guarantee this.

5.5 Failed payments. If a payment fails, we may retry it and may suspend your access until it is paid. We may cancel your membership if payment is not resolved within 14 days.

5.6 Cancelling. You can cancel at any time from your account settings or by emailing katieaustinyoga@gmail.com. Cancelling stops any future payments, and you keep access for one month after your last payment date. We do not give partial refunds for unused time in a billing month, except as set out in section 6.

5.7 Live sessions. Live sessions may be rescheduled or cancelled, for example due to illness. We will tell you as soon as we reasonably can. Where possible, recordings will be made available to members.

6. Your right to cancel and refunds

This section reflects the UK Consumer Contracts Regulations. Please check it carefully with a solicitor.

6.1 14-day cooling-off period. If you are a consumer, you normally have the right to cancel a purchase within 14 days of buying, without giving a reason.

6.2 Digital content (courses). Our courses are digital content supplied immediately. When you buy a course, you will be asked to agree to access it straight away and to acknowledge that you lose your right to cancel once access has begun. If you do not give this agreement, access will start after the 14-day period ends.

6.3 Membership. If you want to cancel a new membership within 14 days, you can do so and we will refund you, minus a proportionate amount for any access you have already used. If you ask us to start your membership straight away, you agree to pay for the access you use during the cooling-off period.

6.4 Faulty or misdescribed content. If a course or membership is not as described, or does not work properly, please contact us at [email] and we will fix the problem or, where we cannot, offer a refund. Your statutory rights are not affected by this clause.

6.5 Refunds are made to the original payment method within 14 days of us agreeing to refund you.

7. Intellectual property and licence

7.1 All content in the Services, including videos, audio, written materials, images, guides, and the course structure, belongs to us or our licensors and is protected by copyright.

7.2 We grant you a personal, non-exclusive, non-transferable licence to access and use the content for your own private practice and learning.

7.3 You must not copy, record, download (unless we offer a download), share, resell, publish, upload elsewhere, or teach from our content, or share it with anyone who has not paid for it. This includes recording live sessions.

8. Community rules and conduct

8.1 The community is a supportive space. You must be respectful and kind, and must not post anything that is abusive, discriminatory, harassing, unlawful, misleading, or promotional (including selling or advertising your own services) without our permission.

8.2 Other members share personal experiences. Please keep what others post in the community confidential and do not share it outside the community.

8.3 You are responsible for what you post. You keep ownership of your content, but you give us a licence to host and display it within the community so we can run the Services.

8.4 We may remove content, and suspend or end your access, without a refund, if you break these rules or put others at risk. We will usually warn you first, except in serious cases.

9. Privacy and your data

9.1 We collect and use your personal data as described in our Privacy Policy at [link]. This includes your name, email, payment details (handled by our payment provider), and activity on the platform.

9.2 Because yoga and meditation can involve information about your health, please share only what you are comfortable sharing. Any health information you choose to give us will be handled as special category data under UK data protection law, in line with our Privacy Policy.

9.3 Circle acts as a platform provider and processes data on our behalf. See their privacy policy for more.

10. Availability and changes to the Services

10.1 We aim to keep the Services running smoothly but cannot guarantee they will always be available or error-free. We are not responsible for interruptions caused by Circle, your internet connection, or other things outside our control.

10.2 We may update these terms from time to time, for example if the law changes or we change what we offer. We will tell you by email before material changes take effect. If you continue using the Services after that, you accept the updated terms. If you do not agree, you can cancel your membership.

11. Our responsibility to you

11.1 We provide the Services with reasonable care and skill.

11.2 We are not liable for losses that were not reasonably foreseeable, or for business losses. Subject to section 2.4 and your legal rights, our total liability to you in connection with the Services is limited to the amount you paid us in the 12 months before the claim arose.

11.3 Nothing in these terms limits your statutory rights as a consumer.

12. Ending your access

12.1 You can stop using the Services at any time. Cancelling a membership does not cancel courses you have bought separately.

12.2 We may end your access if you seriously or repeatedly break these terms, or if we stop providing the Services (in which case section 4.2 applies to courses).

13. Complaints and disputes

13.1 If something goes wrong, please email [email] first and we will do our best to put it right, replying within [5] working days.

13.2 These terms are governed by the law of England and Wales. Disputes will be dealt with by the courts of England and Wales, although if you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.

14. General

14.1 These terms are the whole agreement between you and us about the Services.

14.2 If any part of these terms is found unenforceable, the rest still applies.

14.3 If we do not enforce a right straight away, we have not given it up.

14.4 You may not transfer your rights under these terms to anyone else. We may transfer ours to another business that takes over the Services.

15. Contact us

Katie AustinYoga and Mindfulness

katieaustinyoga@gmail.com

Woodland Rest Retreat 2026 Terms and Conditions

1. Booking and Payment Terms

A non-refundable deposit of £200 is required to secure your place at the retreat.
Full payment must be received by 26th August 2026. Payments can be made via BACS to either Sharon or Katie or via Katie’s website.
Your booking is confirmed only upon receipt of deposit payment.

2. Cancellations and Refunds

If you cancel:
- If you cancel before 26th August 2026 you will receive a refund of whatever you have already paid minus the deposit of £200
- From 26th August 2026: No refund

In the event of unforeseen circumstances, including but not limited to natural disasters or government restrictions, we reserve the right to cancel or reschedule the retreat. Full refunds or credit will be offered in such cases.

3. Assumption of Risk & Liability Waiver

Participants understand that yoga and outdoor activities in the woods and waterfall area carry inherent risks. By attending this retreat, you agree to assume full responsibility for any personal injury, illness, or damage. You release the organisers from all liability arising from participation.

4. Medical Disclaimer

This retreat is not a substitute for medical advice, diagnosis, or treatment. You are responsible for consulting a medical professional before attending. Please disclose any relevant medical conditions, allergies, or limitations in advance.

5. Accommodation and Meals

Retreat fees include two nights of accommodation and meals on friday evening, all day saturday and breakfast and lunch on sunday. We strive to accommodate dietary preferences, but cannot guarantee all special requests.
Additional costs such as excursions, snacks, and personal items are not included. Tea and coffee is available all day.

6. Media and Photography Consent

By attending the retreat, are you happy to consent to being photographed or recorded for promotional purposes. You may opt out by notifying us through the booking form or by email before the retreat begins.

7. Code of Conduct

All participants are expected to behave respectfully towards others and the property. Substance abuse, disruptive behaviour, or failure to comply with retreat rules may result in removal without refund. We have to the right to ask you to leave the retreat without a refund if the above is not adhered to.

8. Travel and Insurance

You are responsible for arranging and paying for your own travel to and from the retreat location.

9. Limitation of Liability

We are not liable for loss, damage, injury, or delays caused by third-party providers, travel disruptions, or unforeseeable circumstances/ force major beyond our control.

10. Governing Law

These terms are governed by UK Law. Any disputes shall be resolved within this jurisdiction.

11. Agreement

By booking and attending this retreat, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Cancellations by Katie Austin Yoga and Mindfulness